Phone Systems



Interactive Voice Response (IVR)

Telenium's Voice Response Systems recognized for being highly innovative and creative, is one of the leading interactive voice response services available. The service can be configured for any size from 1 port to multi-port systems that can be enhanced at any time depending upon your company's needs. We can create simple to complex IVRs according to your needs. We can even use text to speech and speech to text capabilities to offer outstanding services.

  • Automated telephone response systems for collecting and disseminating timely information.
  • Telenium operates as a service bureau, minimizing the need for capital investment while enhancing service with 24x7 support.
  • Cost effective with nine local dial access centres across Canada.
  • Includes options for Broadcast Fax, Call Transfer to Live Operators, and more!
  • Integration of web enabled phone technology for the communication of information or collection of data along with regular telecommunication methods.

Telenium is a telecommunications specialist, integrating telephone, computer, and Internet technologies.

Telenium Inc. a single technology provider can integrate compatible solutions for all communications needs. Take advantage of Telenium's ability to service all your company's needs in a single application, in a cost-effective and efficient solution.


VOIP Systems

The Telenium Voice over IP (VoIP) system offers your business a method of delivering voice over a data network like the internet. A Telenium VoIP system can help collaborate your company’s communications and save you time and money by streamlining and reducing administrative tasks. The Telenium VoIP system is easy to use. Telenium’s VOIP is based on Asterisk telephony solutions, offering a rich and flexible feature set. Asterisk offers both classical PBX functionality and advanced features, and interoperates with traditional standards-based telephony systems and Voice over IP systems. Asterisk offers the advanced features that are often associated with large, high end (and high cost) proprietary PBXs.

Feature-Rich

  • Use your high speed internet connection to make phone calls
  • Eliminate toll charges for site-to-site calls
  • Add services and features not available with traditional phone service
  • Add an automated receptionist to direct calls 24 hours a day with personalized greetings
  • Built in Voicemail system
  • Voicemail messaging forward to email
  • Call forward settings
  • Password protected external voicemail access
  • Group Call ringing - Ring all phones in a particular department
  • Grows easily with your business
  • Single and Multi line options

Configured to your Specifications

The Telenium VOIP system is ideal for the Small Office and Small Business markets. Completely customized, we know that no two businesses are the same; the digital phone system is flexible and can be set up to meet the individual needs of your company. Telenium works with you to determine the best solution for your day-to-day operations.

Improved Productivity

The Telenium VoIP system can handle a high volume of traffic. It eases your communications so you, your facility, and staff can remain focused on customer service – the priority for every successful business. VoIP systems can provide a lower total cost of ownership coupled with advanced telephony features. Your clients are the lifeline to your business. Create a seamless experience using the Telenium VoIP system, the Telenium VoIP system focuses on the day-to-day juggling of communications tasks, so that you and your staff have time to focus on more important things.

Save time and money. According to a recent industry report "Organizations can expect to see a reduction on voice communications costs of between 20% and 30% by implementing VoIP."

Managed Services

The issues of upgrading have been eliminated; allow Telenium VoIP staff to maintain up-to-date services, 24 x 7 technical support, and built-in support for business continuity and flexible working. We coordinate maintenance so your complexities and costs of such software can be cut down. We maintain and manage the system for you.

VoIP Training and Support

Installation of Telenium’s VoIP system includes hands-on training in your office and will help to guide you through the system.

For further information or a demo, please contact us today.


VOIP Systems Support

Telenium can provide the following services related to asterisk:

  • Customized Asterisk Development
  • Asterisk installation
  • Asterisk configuration
  • Dialplan programming
  • AGI scripting
  • IVR scripting
  • manager api
  • Call Conferencing Setup
  • Support for Open source solutions based on Asterisk

Telenium can provide Asterisk customization, installation and configuration. Complete Asterisk installation service including installation of prerequisites, necessary packages and all Asterisk packages such as zaptel, libpri, Asterisk, Asterisk addons and Asterisk sounds. We can configure various cards (Analog and digital) and channels. Configuration of voicemail, meet me, find me follow me, Agents, extensions, and terminations to mention a few.

We can configure various analog and digital interfaces and cards. We can configure SIP/IAX2/H323/ZAP extensions for you. To connect appropriate soft phones or hard phones, we need to create an extension for it in Asterisk. After creating the extension/user, users can start calling. In addition, configuration of Find me, Follow me, Meet me, Voicemail , dial plans, routing and music on hold can be set up. Free your IT department from VOIP requirements and allow Telenium to proactively manage the service.